Contact us

Welcome

Thank you for choosing my shop to make your purchases from.

☆ Each piece of my wire wrapped jewelry is made by hand, no two pieces will ever be alike or "perfect". Slight irregularities in each piece should not be considered as having a defect.

☆ I will send out all items purchased within 3-5 business days (with the exception of holidays) after payment is received.

Shipping details

I ship all my packages through USPS with tracking.

Once your package ships, you will receive an email notification of your tracking number via Zibbet email. I don't send an invoice in your package. If you need to see what you ordered or want a hard copy you can go to your account-purchases and print one out.

I use the address you have on your receipt.
Since I ship out quickly - it's important the address be accurate to insure you receive your package!

All custom orders will be shipped as soon as the order is complete. It usually takes up to one (1) week to finish a custom order. If your item is going take longer than one ( 1) week to complete I will let you know.

✩☆ ◦◦ WHEN WILL YOUR PACKAGE ARRIVE? ◦◦ ☆✩

After your payment clears, your order is generally shipped within 3-5 days or less, barring Saturday, Sunday or orders placed over governmental holidays.
ALL domestic items are shipped with tracking/delivery confirmation. After your order is delivered to the post office, we will send you the tracking number via your Zibbet EMAIL. Be aware that tracking provides arrival ESTIMATES and it often lags behind real time.

Orders placed around a U.S. Federal Holiday, up to the weeks before Christmas holiday, and around New Years will be slower. If there is a reason for a longer delay I will contact you promptly.

✩☆ ◦◦ US SHIPPING ◦◦ ☆✩

Shipments valued $100 and above will be shipped with SIGNATURE CONFIRMATION. Signature confirmation can be helpful when you do not want a package delivered to your unattended residence.

If your order is less than $100 and you would like this option (at no cost to you) be sure to let us know in SELLER NOTES when checking out.

On the rare occasion that a package goes astray, I will be happy to work with you and your local postal carrier to try to locate the missing package and file a claim.

Refunds, returns & exchanges

☆ CANCELLATIONS ☆

If you wish to cancel an item, and it has not shipped, I will be happy to give a refund. Remember, if you want a cancellation do it quickly as once your package is at the post office I wait until the item returns to me.

☆☆ JEWELRY ☆☆

I cannot refund or accept earrings back for sanitary reasons. If you do not open the package with the earrings in it and return to sender I will refund.

If you wish to return an item (except earrings..see above), the buyer is responsible for postage and shipping fees. Any refund amount will be issued once the item is received and verified as resale-able.

☆ CUSTOM ORDERS ☆

Custom orders cannot be returned as they were made to your specifications. Please make sure you review all the photos that are sent to you (for your custom order) for any changes you may need to make.
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☆ SHIPPING DAMAGE ☆

If an item arrives broken or damaged, immediately take a photo of the damaged piece and that packaging (a cell phone photo is fine) and email a copy of it to me.

An email and photo from you must be received by LMRPhotography within a timely manner (less than 30 days) from the date you received the package or I cannot respond to your claim.

*You will receive your refund after the item has been returned to me.*

✩☆ ◦◦ ☆✩

BE SURE TO READ EACH PRODUCT DESCRIPTION BEFORE ORDERING.

EMAIL ME FOR CLARIFICATION IF YOU HAVE ANY QUESTIONS, PRIOR TO ORDERING.

Additional information

*****PLEASE NOTE*****

☆ I make each piece of my wire wrapped jewelry by hand, no two pieces will ever be alike or "perfect". Slight irregularities in each piece should not be considered as having a defect.

☆ Colors may appear slightly different depending on your monitor settings.

☆ Watermarks on photos WILL NOT appear on your item.

☆☆☆☆ DON'T WANT TO USE PAYPAL? NO PROBLEM ☆☆☆☆

To pay with a credit card, proceed by picking PayPal option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account, then follow the screen instructions.****